Privacy Policy
How VAS Car Care collects, uses and protects personal information submitted through this website.
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Who we are
VAS Car Care ('we', 'us') provides mobile car-care services in [SERVICE_AREA]. For any privacy question, contact us at [BUSINESS_EMAIL].
Information we collect
Contact details you provide (name, email address, telephone number and location or postcode).
Vehicle details and any photographs you upload with a quote request.
Order information when you buy a product, including delivery address and order reference.
Basic technical information such as your device type and pages visited, where analytics is enabled.
Why we use it
To prepare and discuss your quote, arrange appointments and carry out the service.
To process product orders, delivery and any returns.
To respond to enquiries and keep records required for tax and accounting.
Legal bases
We rely on performance of a contract (services and orders), legitimate interests (responding to enquiries and running the business) and legal obligation (accounting records). Where we send marketing, we rely on your consent, which you may withdraw at any time.
Payments
Card payments are processed by Stripe. We never see or store your full card details. Stripe processes your payment data as an independent controller under its own privacy policy.
Photographs
Photographs you send with a quote request are stored privately and used only to prepare your quote. We will not publish images of your vehicle without your explicit permission.
How long we keep information
Quote enquiries: [RETENTION_PERIOD_ENQUIRIES]. Order and accounting records: six years, as required by UK tax rules.
Your rights
You may request access to, correction or deletion of your personal data, object to processing, or request that we restrict it. Contact [BUSINESS_EMAIL]. You may also complain to the Information Commissioner's Office (ico.org.uk).