Service Terms
The terms that apply to mobile car-care services carried out by VAS Car Care.
Template wording for review. Replace every bracketed placeholder and have the final text checked before launch. This is not legal advice.
Booking and quotes
Services are booked following an agreed quote. Prices depend on the size and condition of the vehicle and the services requested.
Access requirements
You must provide safe and legal access to the vehicle with enough space to work around it. Water and electricity requirements: [CONFIRM_WATER_AND_POWER_REQUIREMENTS].
Cancellation and rescheduling
[CANCELLATION_POLICY_AND_NOTICE_PERIOD].
Weather
Some work cannot be carried out safely in unsuitable weather. [CONFIRM_BAD_WEATHER_POLICY].
Realistic results
Cleaning and paint-care results depend on the vehicle's materials, age and condition. Some stains, marks, scratches or oxidation cannot be fully removed. We will tell you what to expect before starting.
Pre-existing damage
We inspect the vehicle before work begins and will point out existing damage such as chipped paint, cracked trim or failing lacquer. We are not responsible for pre-existing faults or for damage that results from them.
Payment
[SERVICE_PAYMENT_METHODS_AND_TIMING].
Insurance and complaints
[INSURANCE_DETAILS]. If you are unhappy with any part of the service, contact us at [BUSINESS_EMAIL] within [COMPLAINTS_WINDOW] and we will work with you to resolve it.